Firepits UK Wine Glass Fire Pit Collection

All measurements and weights are approximate.

Safety

While owning a fire pit is all about fun, it is also essential to make sure safety is a priority:

• Supervise children at all times when the fire is lit as the steel will get very hot.
• Set your fire pit on stone, brick, gravel or on a slab on decking (it will develop rust as it ages which can mark stone surfaces). If putting your fire pit on grass, be aware it may get scorched underneath.
• Ensure a spark will not reach anything flammable.
• Keep a supply of water to hand in case you need to damp down the fire.
• Always use protective gloves when handling things such as BBQ racks.
• Ensure your fire pit is out (or put the lid on) before leaving it unattended.

Using your fire pit

• Only use well-seasoned dry wood to reduce smoke. You can also use charcoal (but not house coal).
• Make a fire with plenty of logs and burn for at least ½ hour before you want to use it (the first ½ hour of burning produces the most smoke).
• Ideally, leave an hour before cooking to allow embers to form. You can separate the bigger logs to one side so that you can keep your fire ticking over while you cook over the embers.
• If you’re in a hurry to cook, add charcoal to the fire once it’s going and move the bigger logs to one side.
• Our BBQ Swing Arm and Tripod Racks are not designed to be left over intense flames for long periods. Place these over the embers once you’re ready to cook.
• Our cooking accessories are treated with oil to protect them before use. To remove this, heat the product over the fire before the first use and wash well. After every use, rub over a little cooking oil after washing and drying. If any rust develops, clean off with a wire brush, dry well and rub over with oil.
• After cooking remove the rack, load more logs and enjoy the warmth of the fire.

Looking after your fire pit

Your new fire pit is designed to be low maintenance and can be kept outdoors all year round but a few simple things will help extend its life:

• Your fire pit will develop an even rusty patina. This will not affect its use or longevity but if you like, you can clean it up with a wire brush and then rub over oil such as WD40.
• A lid will protect the bowl and keeps the base of ash and burnt wood dry for use next time. It also works as a snuffer to safely extinguish the fire and a table top when not in use.
• If you don’t have a lid, clean out your fire pit after use and make sure the raised disc in the bottom of the bowl is clear of ash etc to stop rainwater collecting.
• Our Indian fire bowls are made from thinner steel. You can look after them in the same way as the fire pits we make, but as the steel is less thick they will not last as long.

We offer Free Delivery to the United Kingdom Mainland on all orders over £500.

We currently deliver to all locations within the United Kingdom (UK). However, if you are outside of mainland UK (including the Scottish Highlands, Scottish Islands, Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, and Northern Ireland), please contact us at info@alfrescochic.co.uk or on 0333 050 9974 to discuss your delivery options and to obtain a quote, prior to placing your order. 

Please ensure you read our full Delivery Policy here. 

Current Delivery Times

All Firepits UK fire pits, pizza ovens and outdoor kitchens are made by hand in their Monmouthshire workshop so please consider the current delivery time when placing your order.

• Fire pits, pizza ovens and outdoor kitchens – within 2 weeks from the date of your order.
• Indian fire bowls – within 5 days from the date of order.

Need further help?

If you have any questions regarding delivery times, please don't hesitate to contact us at info@alfrescochic.co.uk. Alternatively you can give us a call on 0333 050 9974 and a member of the team will be happy to help! 

What is the returns policy?

You have 14 days after the day you (or someone you nominate) receive the goods, to change your mind and return the goods to us. Where the goods are split into several deliveries over different days, you have 14 days after receipt of the last delivery to change your mind.

Are there any exclusions?

You do not have a right to change your mind in respect of any goods that:
• you have damaged; or
• are no longer in their original condition (including where you have cut tags off or where you have removed any internal packaging).

How can I request a refund?

You can begin the return process by contacting us via email at returns@alfrescochic.co.uk.

Where should I send my return?

If your return request meets the requirements in this Returns Policy, we will issue you with a return authorisation and further information on where to send your goods. We must receive the goods within 14 days of your telling us you wish to return your goods.

Please do not send any returned goods to the address at the end of this page. Any goods sent to this address will be returned to you, at your cost. 

Who covers the cost of returning the goods?

We will pay the costs of the return if the goods are faulty or misdescribed. In all other circumstances (including where you are exercising your right to change your mind), you must pay the costs of return. This includes where we have agreed to collect the goods from you.

Will there be any deductions from my refund?

We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your mishandling. If we give you a refund before we are able to inspect the goods and later discover that you have handled them in an unacceptable way, you must pay us an appropriate amount.

When will I receive my refund?

We will make any refunds due to you as soon as possible, and within 14 days of receiving your returned goods.

For any questions or feedback, please contact us at info@alfrescochic.co.uk or on 0333 050 9974.

Have a question about this product? Send it to us via the form on our Contact Us page and we will get back to you as soon as possible with an answer.