Take care and protect your investment with our high quality protective outdoor covers. Made from stain resistant, water resistant material these custom covers are an essential accessory to maintain your fire pit of fire table for years to come.
Description
Take care and protect your investment with our high quality protective outdoor covers. Made from stain resistant, water resistant material these custom covers are an essential accessory to maintain your fire pit of fire table for years to come.
EcoSmart Fire Stix Protective Cover Features
- Custom designed to fit the EcoSmart Fire Stix Fire Pit
- Made from UV-coated Oxford fabric, the cover repels dust, water and other debris for easy maintenance.
EcoSmart Fire Stix Protective Cover Specifications
- Weight 0.4kg
- Materials: Oxford Fabric (Polyester) - Tailored heavy-duty fabric with the hand-stitched brand identifier.
Delivery Information
We offer Free Delivery to the United Kingdom Mainland on all orders over £150.
We currently deliver to all locations within the United Kingdom (UK). However, if you are outside of mainland UK (including the Scottish Highlands, Scottish Islands, Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, and Northern Ireland), please contact us at info@alfrescochic.co.uk or on 0333 050 9974 to discuss your delivery options and to obtain a quote, prior to placing your order.
Standard delivery provides ground delivery to the easiest access point on your property and does not include inside delivery, packaging removal, or assembly.
Please ensure you read our full Delivery Policy here.
EcoSmart Fire Estimated Delivery Times
We only work with selected freight companies to ensure a fast and reliable delivery. Our estimated delivery times are as follows:
Mainland UK: 5-10 business days.
England / Wales / Scotland
Outside Mainland UK: please contact us using the details above to discuss your delivery options.
UK excluding England / Wales / Scotland
Need further help?
If you have any questions regarding delivery times, please don't hesitate to contact us at info@alfrescochic.co.uk. Alternatively you can give us a call on 0333 050 9974 and a member of the team will be happy to help!
Refunds and Returns
What is the returns policy?
You have 14 days after the day you (or someone you nominate) receive the goods, to change your mind and return the goods to us. Where the goods are split into several deliveries over different days, you have 14 days after receipt of the last delivery to change your mind.
Are there any exclusions?
You do not have a right to change your mind in respect of any goods that:
• you have damaged; or
• are no longer in their original condition (including where you have cut tags off or where you have removed any internal packaging).
How can I request a refund?
You can begin the return process by contacting us via email at returns@alfrescochic.co.uk.
Where should I send my return?
If your return request meets the requirements in this Returns Policy, we will issue you with a return authorisation and further information on where to send your goods. We must receive the goods within 14 days of your telling us you wish to return your goods.
Please do not send any returned goods to the address at the end of this page. Any goods sent to this address will be returned to you, at your cost.
Who covers the cost of returning the goods?
We will pay the costs of the return if the goods are faulty or misdescribed. In all other circumstances (including where you are exercising your right to change your mind), you must pay the costs of return. This includes where we have agreed to collect the goods from you.
Will there be any deductions from my refund?
We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your mishandling. If we give you a refund before we are able to inspect the goods and later discover that you have handled them in an unacceptable way, you must pay us an appropriate amount.
When will I receive my refund?
We will make any refunds due to you as soon as possible, and within 14 days of receiving your returned goods.
For any questions or feedback, please contact us at info@alfrescochic.co.uk or on 0333 050 9974.
FAQS
What are the advantages of choosing the EcoSmart Fire bioethanol fire pit table over traditional fireplaces?
The EcoSmart Fire bioethanol fire pit table offers an eco-friendly and cost-effective alternative to gas and wood burning fireplaces, ensuring a warm and aesthetically pleasing atmosphere without the inconveniences of smoke, soot, or ash. Additionally, its design eliminates the need for a gas line, electricity, or venting, saving you on installation costs and further enhancing its eco-friendly appeal.
How do I maintain my EcoSmart Fire bioethanol fire pit table?
Maintenance is minimal and straightforward. Regular cleaning is advised after every 50 litres of fuel use or when you notice black residue on the burner. For cleaning, use a mild abrasive cleaner on stone, solid surfaces, or stainless steel, and wash the burner in hot soapy water. The fire pit's internal mechanics are designed for durability, with all internal parts made from stainless steel, ensuring a long-lasting product with proper care. The 304 stainless steel tank is built to last a lifetime, maintaining its condition and functionality when proper cleaning procedures are followed when needed. It is important that the lid is kept closed when not in use to prevent debris from entering the burner, which could cause corrosion and damage.
Can I use the EcoSmart Fire bioethanol fire pit table indoors?
Yes, although the fire pit table is configured for outdoor use, it can be used indoors provided that specific additional parts are used. For your safety and to ensure proper installation, please contact us at Alfresco Chic for more details if you intend to use the fire pit table indoors.
Do ethanol fireplaces produce any unpleasant odours or fumes?
Similar to other heating options, ethanol fireplaces may cause a slight smell when ignited or extinguished, similar to when you blow out a candle. e-NRG ethanol fuel is the only fuel recommended for EcoSmart Fire fireplaces. e-NRG ethanol fuel has the lowest odour and longest burn time on the market. The nice thing about using ethanol is that it’s not dry like gas or smoky like wood.
Is bioethanol fuel sustainable, and how does it contribute to the environment?
Bioethanol is a renewable energy source made from plant by-products. It provides a clean burn with the only by-products being heat, steam, and a small amount of carbon dioxide, which is absorbed by plants. This creates a carbon-neutral cycle, contributing to a cleaner and more sustainable environment.
How do I fill the bioethanol burner, and is the process safe?
Filling the burner is a quick and safe process with EcoSmart Fire's proprietary tools and procedures. Ensure the burner is off and cool before filling. Remove the bottle nozzle cap and insert it into the filling point, push and hold the green button; the nozzle will automatically stop when the reservoir is full. Finally, replace the nozzle cap. It's crucial to use only e-NRG bioethanol fuel, as it is specially formulated for EcoSmart Fire products, ensuring a safe and efficient burning experience.
How do I light and extinguish the EcoSmart Fire bioethanol fire pit table?
Lighting and extinguishing the fire is a simple process. To light, use the lighting rod provided to open the burner lid, wet the end of the rod with ethanol, and then ignite and place it back into the burner. To extinguish, use the rod to safely close the burner lid, cutting off the oxygen supply to the flame. Always ensure the fire is completely extinguished before leaving it unattended.
How safe is the EcoSmart Fire bioethanol fire pit table?
The EcoSmart Fire bioethanol fire pit table is engineered with safety in mind. The burners are crafted from 304-grade stainless steel go through a deep-draw fabrication process to prevent any potential leaks. The patented filling point and jerry can spout design ensure a safe refuelling process, minimizing spills and splashes. In addition, the fire pit table comes with a built-in flame arrester, and the provided operating procedures and accessories promote a safe user experience. The EcoSmart Fire installation manual offers comprehensive safety guidelines and installation procedures to ensure your safety while enjoying the warmth and ambiance of your bioethanol fire pit table.
Ask a Question
Have a question about this product? Send it to us via the form on our Contact Us page and we will get back to you as soon as possible with an answer.
